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    CAPTCHA Troubleshooting

    Having trouble completing the security verification during sign-up? Follow these steps to resolve CAPTCHA loading issues and complete your registration.

    Common Error Message
    "The CAPTCHA failed to load. This may be due to an unsupported browser or a browser extension."
    Quick Fixes (Try These First)
    These solutions resolve 90% of CAPTCHA issues

    1Disable Browser Extensions

    • • Turn off ad blockers (uBlock, AdBlock Plus)
    • • Disable privacy extensions (Privacy Badger)
    • • Turn off VPN browser extensions
    • • Reload the page and try again

    2Try Private/Incognito Mode

    • • Open a private/incognito window
    • • Navigate to the sign-up page
    • • Complete registration
    • • This bypasses extension conflicts
    Success Tip: If either solution works, you can enable extensions one by one to identify the problematic one.
    Browser Settings

    Enable JavaScript

    • • Chrome: Settings → Privacy → Site Settings → JavaScript
    • • Firefox: about:config → javascript.enabled
    • • Safari: Preferences → Security → Enable JavaScript

    Clear Browser Data

    • • Clear cookies and cache for this site
    • • Restart your browser
    • • Try registration again

    Update Browser

    • • Ensure you're using the latest version
    • • Internet Explorer is not supported
    • • Try Chrome, Firefox, Safari, or Edge
    Network & Connection

    VPN & Proxy Issues

    • • Temporarily disable VPN services
    • • Turn off proxy connections
    • • Try your regular internet connection

    Network Switching

    • • Try a different WiFi network
    • • Switch to mobile data/hotspot
    • • Ensure stable connection

    Corporate Networks

    • • Company firewalls may block CAPTCHA
    • • Try from a personal device/network
    • • Contact your IT department if needed
    Mobile Device Solutions

    iOS (iPhone/iPad)

    • • Use Safari browser
    • • Enable JavaScript in Safari settings
    • • Disable content blockers temporarily

    Android

    • • Use Chrome browser
    • • Clear Chrome app data
    • • Disable data saver mode

    In-App Browsers

    • • Avoid Facebook/Instagram browsers
    • • Copy link to main browser
    • • Use device's default browser
    Alternative Registration Options

    If CAPTCHA issues persist, try these alternative methods:

    Google Sign-In

    Use Google authentication which bypasses CAPTCHA requirements

    Try Google Sign-In

    Contact Support

    Our team can manually create your account

    Contact Support
    Still Need Help?

    If you've tried all the above solutions and still can't complete registration, we're here to help you get started with Flame Truck Parking.

    Contact Support TeamBrowse All Help Topics
    When contacting support: Please mention you tried the CAPTCHA troubleshooting steps, your browser type and version, and whether you're on mobile or desktop.